Client Protection

CH-P is committed to the following actions to ensure proper protection of clients’ interests:

  • Providing immediate telephone notification of the arrival of study material and its condition upon receipt
  • Immediate notification of any shipping discrepancies or inconsistencies
  • Identification of all wet tissues, blocks, slides and data per clients’ protocol
  • Archiving of all raw data at study completion
  • Timely completion of every study
  • Release of information only to the client or authorized representative